A conversation starts here
A question?
We are all ears.
A little help with your account, a question about a plan, or a solution that needs a second look. Here is how to reach the people behind EByAi.
Give us a call
+91 92160 63146For account and billing questions during our office hours.
Find us in Jaipur
S8, 2nd Floor, Jagdamba Tower, Amarpali Circle, Vaishali Nagar, Jaipur, Rajasthan 302021
Get directionsWhen we are here.
- Monday to Friday
- 9:00 AM to 6:00 PM
- Saturday
- 10:00 AM to 2:00 PM
- Sunday
- ClosedAvailable for emergencies
All times are India Standard Time (IST).
What to expect
A clear response window
- Free3 to 5 business days
- Silver48 to 72 hours
- Gold48 to 72 hours
- Platinum24 hours
Formal grievances are acknowledged within 48 hours and resolved within one month. Include your account details and the relevant reference so we can investigate.
Grievance redressalStraight to the right desk
Make your message count.
A few useful details help us understand the problem and get you a clearer answer.
A question or solution looks wrong
Send the question reference, a screenshot if helpful, and the answer you believe is correct. Our content team can then review the exact question.
Email supportA complaint or grievance
Use the formal grievance channel to make sure your concern is recorded and handled within the published timeline.
Grievance detailsA payment or subscription question
Email your payment reference and the course you subscribed to. The refund policy explains cancellations and eligible refunds.
Read the refund policyCompany details
Real people.
A real place.
EByAi is built and operated by Aashita Technosoft Private Limited.
Visit our company website- Legal name
- Aashita Technosoft Private Limited
- Trade name
- Aashita Technosoft Private Limited
- Registered office
- S8, 2nd Floor, Jagdamba Tower, Amarpali Circle, Vaishali Nagar, Jaipur, Rajasthan 302021
- Grievance officer
- Sunny Dhalia